- This event has passed.
Marketing the Service Desk and Technology Tour
April 14, 2016 @ 11:30 am - 1:30 pm
Marketing the Service Desk and TechnologyTour
Presented by Quicken Loans
Thursday, April 14, 2016
11:30 A.M. to 1:30 P.M.
Quicken Loans Technology Center – Corktown
Please join us for lunch and best practices for marketing the Service Desk and for a tour of the state of art Technology Center at Quicken Loans!
No one calls the Service Desk because they are having a great day and want to share with the team. The reason they call is because of an issue they are experincing. Because of that, there is oftentimes a negative perception of the Service Desk. Learn how Quicken Loans marketed their Service Desk, “The Guy” and the impact this has had. We will also tour their Data Center at the Technology Center in Corktown.
Lunch will be provided by the event sponsor
Georgi Petrov joined Quicken Loans in 2012 as a Tech Support Specialist with two years working in the field. His passion and dedication to improving the client experience has helped him ascend to the role as Team Leader of Quickenloans internal helpdesk, The Guy Technology. Georgi is a shining example of what servant leadership is and everyday leads The Guy Technology in helping amazing people accomplish amazing things.
Please register only if you plan to attend so we can get an accurate count for lunch.