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ITSM Panel Discussion

February 9, 2017 @ 11:30 am - 1:30 pm

ITSM Panel Discussion
Presented by
Jerry Molitor, Dale Rinke, and Shawn Hollenbeck
Thursday, February 9, 2017
11:30 AM to 1:30 PM


1 Towne Sq Ste 700, Southfield, MI 48076

Towne Square Food & Spirits Conference Room

New Year, New IT challenges!

HDI Motown kicks off the year with an ITSM Panel Discussion by TekSystems Global IT Practice.  Topics include the Best Practices in:

  • The changing trends of hardware acquisition, preparation and deployment. 
  • The evolution of Hybrid Management within Help Desk Service Centers. 
  • The burning questions raised by you!  

Please join us for an interactive discussion.  

**Non-members may pay a small fee of $10 to participate

HDU AOY logo

Lunch will be provided
 by our meeting sponsor:
TekSystems Logo
TekSystems logo
Roy Atkinson photoU of M logoKelly Services logoRobert Half Logo
David Yarnall

Please register only if you plan to attend so we can get an accurate count for lunch.


Jerry Molitor image

Jerry Molitor is a PMP and ITIL certified Solution Architect with TEKsystems Global Services.  Jerry has over 25 years of experience in the technology deployment project field and has managed numerous medium and large scale technology deployments in a variety of industries.  Jerry has been with TEKsystems for 5 years and during this time has utilized his experience as an IT leader and as a former customer of TEKsystems to develop highly successful managed deployment project solutions for hundreds of customers across the country.      

Dale Rinke is a 30 year business strategy and consulting veteran. He has designed and delivered new service products that help clients leverage the new economy.  Bringing technology into the business forefront, he enables technology advantages, while helping reduce costs and maximize strategic plan outcomes.  Dale has extensive industry experience and has worked with Global Service providers HP, Ciber and TEKsystems – where he currently resides.

Shawn Hollenbeck is a Microsoft Azure/EMS consultant for 5 years and a SCCM consultant for 10 years.  He is Microsoft MCSE certified since 1995.   Shawn is also a Microsoft Active Directory & Identity Management expert.  Shawn currently works as a Practice. Architect at TEKsystems Global Services.


February 9, 2017
11:30 am - 1:30 pm


1 Towne Sq Ste 700owne Square Food & Spirits Conference Room
Southfield, MI 48076 United States


HDI Local Chapter; Motown