Date: Friday, April 12, 2013

Time: 1:00-4:00 PM

Location: Delphi’s Troy Offices & Customer Center 5725 Delphi Drive, Troy, Mi 48098

Raffle item(s): A variety of ServiceNow branded items.

Summary: IT is experiencing a seismic shift. Users have access to technology in their personal lives that rivals what they have in the office. In many cases, they are bringing this same technology to work with them. The juxtaposition of mobile, social, and cloud is like nothing we have seen before. How can IT respond? Can the Service Desk scale and change to meet the demands of a radically changing IT landscape? How do we get started?

Speaker: Alex Ramos – Sr. Solution Consultant Service Now

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