The HDI Motown Chapter is a Community of service and support professionals that provides regular Opportunities for its members to network, exchange best practices and enhance their skills through sponsored training and relevant educational programs.

HDI Motown is  Local Chapter of HDI.
| A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.
Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit or call +1 719.268.0174.

HDI Motown focuses on all areas of the IT service and support industry.
Unlike other organizations, which may focus exclusively on one, specific area of interest to service and support professionals, HDI Motown takes a holistic approach, seeking to provide members with information across the spectrum of the industry. We may not give you in depth training in ITIL or the latest VOIP technology but we get them on your radar screen and tell you where you can get in depth training. We alert you to trends that affect the entire industry and offer resources to help you formulate your strategies for the future. We take professional development for IT Service and Support professionals at all levels seriously. We give you the tools you need to demonstrate value to your organization and to continuously improve operations.

HDI Motown is a business.
HDI Motown is a registered non-profit organization, chartered on December 15 1999, whose purpose it to provide meaningful content and an opportunity to network with other in the IT Service Industry. the Chapter is managed by experienced and influential volunteers from the local service and support industry who strive to work together to raise the bar in our industry. HDI Motown depends on membership and sponsor support and involvement to succeed in our mission.


HDI Motown provides the most value for your membership dollar.
HDI Motown’s programs and events are free and open to all in or interested in the IT Service industry in the metro-Detroit. Participants can enjoy peer-to-peer interactions at special events and regular chapter meetings. This allows members to share best practices and catch up on the latest industry information. At our chapter meetings, speakers present information on specific areas of interest to service and support professionals. Support Center tours are sometime available to allow members to see other support centers in action. Our Analyst of the Year awards program and event provides managers with a way to recognize and reward their front line analysts in a special and very meaningful way. To top this all off, HDI national provides members with access to discounted training, resource materials and more depending on your level of membership.

HDI Motown is connected.
HDI Motown is a member of Automation Alley, an Metro-Detroit based organization that drives growth and economic development through a collaborative culture that focuses on workforce and business development initiatives. The Automation Alley region is home to more than 311,000 technology workers and 7,800 technology businesses. It encompasses Genesee County, Livingston County, Macomb County, Monroe County, Oakland County, St. Clair County, Washtenaw County, Wayne County and the City of Detroit.